SPEAR™ MANAGEMENT SYSTEM for OPERATIONAL EXCELLENCE (MSOE)

The System and Guides (listed) provide a user-friendly structured Management System (three tiers) and Toolkit (aligned with the South African Excellence Model), that forms the basis for routine operational performance assessment, and improvement.

• Guide to Governance Excellence (GGE – Executive / C-Suite)
• Guide to Performance Excellence (GPE – Middle management), and
• Guide to Operations Excellence (GOE – Supervisors and Shopfloor employees)

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Cost of Quality Management System (COQ)

The System facilitates the assessment, management and promotion of continuous improvement in the organisation by expressing non-performance in "financial terms".

It further:
• Introduces international concepts for the calculation of Cost of Quality.
• Raises awareness and understanding of the importance of Cost of Quality.
• Facilitates the calculation of Cost of Quality and improving performance standards.
• Provides the organisation with a "financial-based system" to measure COQ in real-time.

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Corporate Governance Support System

The King II and III reports prescribe Corporate Governance.
BAS develop a Compendium that contains the listed supportive executive components.

• Corporate Governance Charter and Framework
• Stakeholder / Shareholder Compact
• Code and Guidelines for Ethics and Business Conduct
• Fraud Prevention Policy and Plan

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SA Excellence Model (SAEM)

BAS is a registered and qualified (BNQA / EFQM / SAEM) executive facilitator and service provider for the listed SAEM training:

• Executive Facilitator
• Assessor
• Self-Assessment
• Application Writing, and
• Implementation of operational diagnostic programmes, such as SPEAR.

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